Remote Assistance Support from Longde Info allows a IT service engineer in another location to view your computer screen and work on your computer over a secure connection.
远程协助支持能让在远端的IT服务工程师通过安全的连接察看你的电脑屏幕解决问题。

By using Remote Assistance support from Longde Info, you agree that during this session, the IT service engineer may start the recording function. This will result in your communications being recorded and logged by the Remote Assistance session. You may request that a link to this recording be e-mailed to you after the session.
要使用远程协助支持，您需要同意支持工程师可能在进行的过程中启动录像的功能。该项功能将您们的沟通和支持过程记录到易助系统中,您可以要求在事后获得该记录的链接。

During this session, the IT service engineer may capture screen shots for quality and/or training purposes. If you do not choose to accept screen shots being captured, please request other qality support options such as phone or chat support. Once you accept screen shots being captured, please close all windows or documents that may contain personal information.
当在远程支持协助会话期间, 支持工程师可能会出于保证质量或者培训的目的来取得您的屏幕截图。 如果您不希望您的屏幕被截图, 请选择其他保证质量的支持选项，比如电话或者聊天支持。一旦您选择屏幕可以被截图，请关闭所有包含您个人信息的窗口或文档。

Related Software Download / 相关软件下载：
1. Microsoft .NET Framework 2.0 Download / Microsoft .NET Framework 2.0下载
2. Other Remote Support Software Download / 其他远程支持工具下载
3. TeamViewer Tool Download/TeamViewer工具下载